Frequently Asked Questions

Are the images really free?
Yes, but please read our terms of use before you download and use them.

Can I sell my photos on this site?
No, we do not sell the photos here at stockvault.net; there are plenty of other sites where you can sell your images like Dreamstime.com for example.

Is the membership free?
Yes, it sure is.

Should I sign up as a Member or a Photographer, what's the difference?
That depends on if you intend to upload your own photos or just download photos. Feel free to sign up for either one or both.
- Membership for downloaders, where you get access to our advanced features such as lightboxes and email photo.
- Membership for photographers, where users can upload and share their images with the world.

What format are the photos in?
All the photographs are in JPG format. The templates and logos are zipped with WinZip.

I forgot my password / I can’t login, what should I do?
Please use your “password recovery” page to get your password sent by email.
- Photographers, recover your password here.
- Members, recover your password here.

How can I support this site?
You can support us in many ways. You can tell people about us on your website / blog / newsletter. Submit the site to various social bookmarking sites like Stumbleupon, digg etc. You can find a variety of banners and buttons here. We also accept donations; please click here to donate an amount of your choice.

I can’t find the answer to my question here, what can I do?
Please use the contact form on the support page and describe your problems. We will write back as soon as we can.

 

Photographer & Memeber FAQ

How long does the Photographer activation process take?
We usually activate the photographers right away. But it can take up to 12 hours.

I used to submit photos before you installed the photographer system, should I sign up?
No, if you have submitted a photo in the past, we have you on record. Please contact us with your name and email and we will activate your account.

I signed up as a photographer ages ago, but I haven’t received the activation email yet?
If you didn’t receive the activation email, chances are that the email has ended up in your spam filter. Please try to login, and if that doesn’t work, contact us here.

How can I change my user name / email / password?
You can not change your user name nor email address. To change your password, login to your account and select the “My Profile” link in the top navigation bar.

Can I upload other photos than my own?
No, we take copyright infringements very seriously. Members that upload copyrighted materials will have their images removed and their account will be banned.

Someone has uploaded my photo without my permission, what do I do?
Please contact us with the details of the image in question. We request a proof of ownership I cases of copyright infringements.