As the process of ecommerce website development and maintenance becoming more streamlined, the popularity of online business is also increasing rapidly. However, like every other concept, ecommerce has its advantages and disadvantages. These are:
Advantages of Ecommerce
- Buying and selling are faster as compared to a physical store. Also, it is more convenient to locate the right product.
- Unlike a physical store, buying and selling is a 24X7 activity.
- Bigger customer base as there is no geographical or physical constraint for a customer.
- Extremely low overall operation cost as the process of ecommerce software solution development is far cheaper than setting a physical store selling the same products
- Convenience in business setup as there is no requirement for company formation and other related business formalities initially.
- Can start the business with almost zero investment
- More options for customers with facilities to compare any product from different providers.
Disadvantages of Ecommerce
- Sellers' credentials are hard to trace as anyone can setup an ecommerce site from anywhere with the help of an ecommerce website design expert.
- Except in established brands and ecommerce websites, product-quality is not guaranteed everywhere
- Customer's loyalty is not guaranteed for a seller as there are lot of marketer selling the same product
- Due to a lack of proper shipment infrastructure, it is not possible to sell products everywhere
- Buyers are often cheated by frauds
- Hacking, vandalizing, data theft are common in ecommerce
